Our comfort

We’re so confident in our products that we offer a full no-quibble 30 day guarantee. It’s simple: if you don’t love your Farborg chair we will collect it, refund you in full, and send you flowers or a box of chocolates to apologise for the inconvenience.  

We're sure you'll love your Farborg chair

All Farborg riser recliner chairs are backed up with our unique 30 day comfort guarantee – sumptuous comfort or your money back. On top of that, the chair itself has a 5 year warranty on upholstery and 25 years on the mechanism.

Our warranty is a real warranty – if something goes wrong, you simply contact us in the most convenient way for you – phone or email. We then do the rest to ensure your chair is fixed and you remain comfortable. And we are not the sort of people to quibble if you are a few days outside warranty period. 

If you have any problems

Farborg has a national infrastructure to make sure you are fully supported in the unlikely event that any repairs or maintenance are needed. We can send technicians to any corner of the country to ensure you are safe and comfortable.

Farborg chairs are fitted as standard with an emergency lower function to get you out of trouble in the event of a power cut. Our chairs are maintenance free and don’t need servicing but our nationwide team of technicians are always on hand should you need them.

If you have any questions or need any help, you can simply call our customer care team on 01223 206100 – we will take care of it.